Website for a body repair shop
Damage is a bad moment. Someone who just dented a car wants to know within a minute whether you can help, whether the insurer settles it and whether a replacement car is available. Every extra click costs you that customer.
In short
- Report damage with photos from a phone
- Clear whether the insurer settles directly
- Replacement transport visible right away
How it works in this industry
Body repair is a market where the customer rarely pays yet still chooses. Insurers have preferred repairers, but the law gives the customer free choice — and that choice is often made in the first ten minutes after the damage, on a phone, at the roadside.
Whoever is found at that moment and immediately explains excess, replacement transport and turnaround wins the job. That is not about pretty photos of a spray booth, but about three questions answered within one screen: can you help me, what will it cost me and how do I get to work meanwhile.
What usually goes wrong
- No quick way to send photos of the damage
- Confusion about excess and insurance handling
- No view of turnaround time, so the customer calls three times
What Plaincodelab builds
Damage report with photo upload and plate lookup
Explanation per insurer of who pays what
Status page where the customer follows the repair
Courtesy car request inside the same form
This is what a body repair shop usually needs first — not a fixed list. Want something else, Plaincodelab builds that just as well: a webshop, a client portal with logins, a quote calculator, an extra language, a link to the system you already use or an app alongside your site. Describe what you have in mind and PCL will tell you what it costs and what it returns.
- Add a webshop
- Client portal with logins
- Quote calculator
- Online payments
- Extra languages
- Link to your current system
- Vacancies and applications
- Newsletter
- App alongside your site
- Multiple locations
What it delivers
- Reports arriving complete: registration, photos and insurer in one go
- Fewer status calls because the customer can follow along
- Customers who find you before calling their insurer, not after
What clients search for
These are the questions and searches people in this industry use to find a builder. Every Plaincodelab page is written in that language, not in jargon.
- car damage repair [town]
- dent removal without respray price
- body repair free choice insurer
- replacement car during repair
- windscreen repair appointment
What to look for when choosing
- Can the customer attach photos from their phone?
- Does the site state per insurer what you handle and what they do?
- Is there a status page, so you are not called three times per repair?
- Is replacement transport requested in the same form?
Frequently asked questions
Can customers upload photos of the damage?
Yes, straight from a phone and several at once. The photos arrive with the report in your inbox or system, so you can judge in advance what is needed.
Can the customer follow the repair status?
Yes, with a status page per job: received, in progress, ready. That saves phone calls and puts the customer at ease.
Does an own site really beat insurer steering?
It does not replace it, it adds to it. Every customer arriving directly costs no steering fee and usually leaves a better margin.
Can I update the status page myself?
Yes, with one tap per step. You type nothing; the customer sees the same steps you use in the workshop.
Body repair shops
Discuss your project
Describe what is on the table. Plaincodelab replies personally with a proposal for a first talk.